Network Administration Support Officer
Also known as: IT Administrator
Information Technology Administrators manage the day-to-day operations of information technology (IT) systems to make sure that the system runs effectively. Information Technology Administrators work with IT Managers to make sure that the computer system provides sufficient computing power to deliver the desired level of business performance. These jobs are highly challenging and rewarding in the mining industry.
- Talk with managerial, administrative and technical staff to determine information needs, data flows and systems definitions;
- Establish and control systems access and security;
- Coordinate protocols for operation within multi-user IT networks that provide voice, data and text transmission;
- Check systems in order to optimise performance and to initiate recovery action after system failures;
- Implement regular housekeeping procedures, including data backup;
- Manage the distribution and retention of data on various storage devices;
- Coordinate system updates and replacement of 'old' versions;
- Maintain data dictionaries;
- Provide day-to-day advice to users on data structures and terminology;
- Provide assistance in testing new equipment and systems;
- Prepare technical reports on the operation of systems;
- Prepare systems cost estimates and cost-benefit analyses;
- Coordinate the work of support staff; and
- Provide training in systems use and access.
- Good at technical activities;
- Good communication skills;
- Able to quickly understand complex problems and devise effective solutions; and
- Able to direct and oversee the work of others.
$35,000 - $55,000